Return and Refund Policy for The Wall Street Financial Books & Publications Store
Thank you for shopping at The Wall Street Financial Books & Publications Store. We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy. Please read this policy carefully to understand your options.
Returns:
- You have 30 days from the date of purchase to initiate a return.
- To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as when you received it.
- To initiate a return, please contact our customer support team with your order details and reason for returning the item.
- Our team will provide you with instructions on how to return the item and the address to which it should be sent.
- Please note that you are responsible for the return shipping costs unless the item received was damaged or defective.
Refunds:
- Once we receive the returned item and confirm its condition, we will initiate a refund.
- Refunds will be processed using the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to be reflected in your account statement.
Exchanges:
- We do not offer direct exchanges. If you would like to exchange an item, please follow the return process as described above. You can then place a new order for the desired item.
Damaged or Defective Items:
- If you receive an item that is damaged or defective, please contact our customer support team immediately.
- We may request photos or additional information to assess the damage or defect.
- We will provide further instructions on how to return the item and offer a replacement or a full refund, including any shipping charges.
Non-Returnable Items:
- Some items, such as digital downloads or gift cards, are non-returnable and non-refundable.
Late or Missing Refunds:
- If you haven't received a refund within the expected timeframe, please check your bank account and contact your credit card company, as processing times may vary.
- If you still have not received your refund, please contact our customer support team, and we will be happy to assist you.
Contact Us:
Please note that this return and refund policy applies only to purchases made directly through The Wall Street Financial Books & Publications Store. If you purchased our products from a third-party retailer, please refer to their return and refund policy.
We reserve the right to update or modify this return and refund policy at any time, without prior notice. Any changes will be posted on our website and become effective immediately upon posting.
Thank you for shopping with us!